Accenture Hiring Application Support Engineer in Bengaluru – Full Job Details
Starting a career with a leading multinational company is the dream of many aspiring IT professionals, and Accenture is now offering a fantastic opportunity for freshers and early-career graduates.
The company is currently hiring for the position of Application Support Engineer in Bengaluru. This role is part of Accenture’s “Advanced Application Engineering Associate” hiring category and provides a platform to learn, grow, and make an impact in real business systems. If you are looking to start a rewarding career in application support, testing, and troubleshooting, then this could be the perfect role for you.
Introduction
Accenture is recognised globally as one of the largest consulting and IT service providers operating in over 120 countries. Accenture is all about innovation and solving problems, and it is just about the best place to work for anyone that wants to grow in a fast-paced, dynamic environment with varying degrees of complexity.
The Application Support Engineer role has been for applicants with between zero and two years of professional experience who have a passion for ensuring important business functions operate effectively with the right technology.
In this role, you will get to engage with key business systems, interact with teams, hone technical skills and generally be part of the company’s culture, which includes building and supporting one of the industry’s most inclusive and employee friendly cultures.
Role and Experience
Accenture is offering the position of Application Support Engineer within its advanced application engineering operation. As an application support engineer, you will work primarily as a “software sleuth” (device detective). Your work will focus on recognition, analysis, and resolution of issues in complex system environments.
Accenture welcomes applications from candidates with less than 0-2 years of experience, so the position is well suited for a graduate or someone with minimal real-world experience who is willing to learn. Even if you only have some mix of internship experience, an academic project, or a modest system test, you can apply, provided you have the right attitude and technical fundamentals.
Location of the Role
This role is being recruited for in India, specifically in the city of Bengaluru, Karnataka, which is one of the larger technology hotbeds in India. When you join Bengaluru, you gain access to India’s Silicon Valley, where some of the larger global IT companies all have a presence.
Accenture’s Bengaluru office also has access to amazing infrastructure, collaboration workspaces, and a variety of clients & projects. For candidates interested in a career in IT, moving or relocating to Bengaluru has huge advantages and provides unparalleled access to networking and professional development opportunities.
Required Skills
The primary skill that Accenture is looking for in this role is functional test planning. This encompasses the following for software testing specifically, and that is ability to design the test cases, implement the test case & track defects during the execution phase of testing. Understanding the language, methodologies of testing, documentation and defect reporting will lead to success in the role. While some exposure to test automation will be beneficial, it is not a requirement.
From a requirement perspective, candidates will be expected to demonstrate strong problem solving skills, logical & analytical thinking, attention to detail and strong communication skills since you will be working with various cross-functional teams!
A Day in the Life of an Application Support Engineer
Each day is going to be similar but not exactly the same.
Your day-to-day responsibilities begin with troubleshooting, testing, and maintaining application systems. In your role, troubleshooting is going to take up most of your time. You typically will devote a good portion of your time burnt down simply analysing systems already in place types of problems, analysing their root causes, and implementing a solution to get them back into operation, should that occur.
If something is not functioning as it is supposed to, I am likely going to be working closely with other technical and business processes to get things up and running again. that process involves everyone working together as a team to solve a problem as efficiently as possible.
Beyond troubleshooting to solve problems, you may at times be responsible for deploying application updates, applying patches, documenting solutions, and supporting testing of new system changes.
The Application Support Engineer will also work with defect tracking tools and quality assurance processes, for example, to see that applications run without interruptions to the business. In short, you will be the source that helps ensure business systems operation without instability or interruptions, which is critical to the operation company.
Eligibility and Educational Background
To be eligible for this role, candidates are required to have completed a minimum of 15 years of full-time education, which typically means a bachelor’s degree in engineering. computer science, information technology, or related fields. Fresh graduates from these backgrounds are encouraged to apply, as the position has been designed to accommodate candidates with little to no professional experience. What matters most is your technical understanding of testing processes, willingness to learn, and the ability to work in a fast-paced environment.
Salary Package
While Accenture’s official job posting for this position does not specify the salary details, industry estimates suggest that entry-level positions such as Application Support Engineer in Bengaluru generally offer competitive pay along with performance bonuses and employee benefits.
The salary package typically depends on the candidate’s educational background, technical skills, and interview performance. In addition to base pay, employees at Accenture can expect benefits such as health insurance, learning and development opportunities, paid leaves, and career advancement programs.
Application Process
Applying for this role is straightforward through the Accenture careers portal. Candidates are required to create a profile on the official Accenture career website and then apply directly to the job posting. Once you log in, you need to upload your resume, provide basic details, and complete the application form. It is important to ensure that your resume highlights your testing skills, academic projects, and any internships related to IT or support. Since this is a popular entry-level role, applying early and submitting a complete application will improve your chances of being shortlisted.
How to Apply
First, you need to go to the official Accenture career page, where you can find the job by job id or job title. Once you’ve found the job listing, you will click the “Apply Now” button and will be redirected to the application portal. If you don’t have an existing account, you will need to register. If you have an existing account, simply log in.
Follow the application prompt by completing your profile and uploading your resume, then review everything carefully and submit your application. Be sure to monitor the updates on your registered email for your application progress, as Accenture will reach each of the next steps via email.
Interview Process
Typically, the selection process for the Application Support Engineer position involves multiple stages. It begins with the first round being a preliminary screening round where HR will validate you based on educational and experience requirements. HR will notify those selected to move on to a second stage, the technical interview.
The focus for the technical interview is to test your knowledge related to functional test planning, methods of testing software, and problem-solving scenarios.
There may also be an assessment where candidates will be required to demonstrate knowledge of defect tracking tools. be required to explain testing frameworks they are knowledgeable.
Following the technical round, there is generally a background interview or cultural fit interview. where you are assessed on communication skills, collaboration, and adaptability. Once all interviews
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